No, we do not charge any amount beyond the rates mentioned. However, there is an additional delivery charge if the order amount is below INR 600. Any order above the limit is applicable for free delivery.
Yes, absolutely. All transactions initiated on Bazaar Durgapur are completed via secure payment gateways (Razor Pay, PayTm) which are PCI and DSS compliant. We refrain from storing your card details at any given time.
Bazaar Durgapur are open to multiple payment modes. You can choose online methods using Debit cards, Credit cards, PayTM, Net Banking, Wallets and UPI. Cash on delivery is also acceptable for orders below Rs. 2000.
There is a specific charges that is levied on orders below a certain value. As and when you cross the limit, the delivery charges will be waived off. You will be informed about such charges at the time of your checkout.
Bazaar Durgapur offers easy and hassle-free cancellation. You can initiate the cancel of your order via the app or web before it gets dispatched. The option will be available under the “My Orders” tab in the “View Details” bar.
To be noted: Once the order is packed, the merchant may charge a cancellation fee of Rs.49.
In case you are dissatisfied with any product, please feel free to lodge a complaint within 48 hours (for non-perishable items) and 24 hours (for perishable items). Our customer support team will reach out to you to get the issue resolved. You can also return the dissatisfied products at the time of delivery and we will initiate the refund as soon as possible.
Yes, you can, by clicking on the “Need Help” option present under the “My Orders” tab. You can choose to reschedule your order as per your requirement and based the slots available, considering the order is not en route.
To note: Once the order is packed, the merchant may charge a rescheduling fee of Rs.49.